Finvasia

SEVERE WARNING: DO NOT OPEN AN ACCOUNT WITH FINVASIA I am writing this review after experiencing what can only be described as gross negligence, systemic incompetence, and outright deception at the hands of Finvasia Securities Pvt Ltd. My objective is to prevent others from falling into the same trap and losing their time, peace of mind, and potentially their money. The Core Issue: My account required a simple re-activation and Re-KYC process. What should have taken 3-5 working days has now been stretched into a NIGHTMARE OF OVER 2 MONTHS (AND COUNTING). The "Process" (A Masterclass in Failure): Lethargic & Incompetent Teams: The backend operations team moves at a glacial pace. There is no sense of urgency, ownership, or basic competence. Emails go unanswered for weeks. Every request is met with a template response asking for documents that were already submitted. A Bunch of Liars: This is not an exaggeration. Customer care executives and relationship managers make false promises daily. You will hear "It will be done today," "It will be escalated to the priority team," and "You will get a callback in 30 minutes." NONE OF THESE PROMISES ARE EVER HONORED. It is a standard script to get you off the phone. Useless Customer Care: The customer care number is a black hole. The executives have zero authority, zero visibility, and zero ability to solve any problem. Their sole function seems to be to note down your complaint and give you a false sense of hope. They cannot connect you to a supervisor or the concerned department. They are utterly pointless. Absolute Blackout on Updates: There is no transparency. You are kept completely in the dark. No one can tell you the actual status, what the bottleneck is, or provide a realistic timeline. You are simply passed from one person to another, repeating your story ad nauseam. The Impact: For over two months, my funds and securities have been effectively locked in a non-functional account due solely to Finvasia's inability to perform a basic regulatory procedure. This level of service failure is unacceptable for a SEBI-regulated entity. Final Verdict: My experience with Finvasia has been PATHETIC, FRUSTRATING, and UNPROFESSIONAL in the extreme. They have demonstrated a complete disregard for customer rights and regulatory obligations. DO NOT TRUST THEM WITH YOUR MONEY OR YOUR TRADING BUSINESS. Opening an account here means signing up for endless stress, zero support, and a real risk of your financial assets being stuck in their dysfunctional system. Appeal to Regulator: The sheer scale of incompetence displayed raises serious questions about their operational capabilities. SEBI should seriously review and consider cancelling their broking license to protect the investing public from such a fundamentally broken organization. Save yourself the immense trouble. Look elsewhere. Any other broker is better than Finvasia

Worst customer service and very archaiac way of working. A star given only for the free no charge transaction, I guess you get what you pay, recommend to stay away for mental peace

Customer care team is very bad ,never reply properly , Brokerage house cheating their client in intraday trade brokerage, they do not charge intraday brokerage according their pricing policyof 0.03% or 5/ whichever is low they charge 0.25 paise per share price below 10/ and above 10/ 2.5%

Initially, I was attracted to your platform by the promise of zero brokerage across all segments, which seemed like a good deal. However, I've recently noticed that there are now charges for F&O, along with some hidden fees. This shift in your pricing strategy doesn't align with the expectations set at the beginning and feels like a deviation from good business practices. Additionally, I've encountered significant challenges with customer support. The responses have been less than satisfactory and have not provided the assistance I needed in a timely manner. Moreover, the trading terminal itself has been quite slow, which has negatively impacted my trading experience. There seem to be several glitches that need immediate attention to ensure a smoother and more efficient trading process.

Worst broker ever i already have account with this broker from more than 4 years so i see what improvement done in those year 0 means 0. As per there name no improvement in service support or platform. i don't know who going to give 5rs/order but i stop using account. Bullshit broker ever. Its nightmare to use this on jio or anyother phone sim. Even on wifi there platform are work as hell. Its also looting money on name on sebi fees and sebi do nothing with such brokers. I try to contact support but nothing resolve not even get email from supports. 😡🤬😡🤬😡🤬😡🤬 Someone write in playstore than you can't ever profitable with such broker now i understand he already faced that